Frequently Asked Questions

How long does a withdraw request takes?

We strive to accept the request on the same day and then it takes around 2/3 working days before it's on your bankaccount.

What minimum age is required to participate in challenges?

The minimum age to play on this platform is 12 years old.

I forgot my email, what now?

Contact [email protected] and we will ask you for validation and change your email to a new one of your choice.

I deposited money can I immediately withdraw it?

It is possible to withdraw the money after you played 1 match.

From what regions can I participate?

All matches will be played on matchmaking region: US East. Unless pre-agreed upon by both players. Any issues due to matchmaking region that may impact. the results of the match will not be allowable grounds for a rematch.

Can I withdraw the money I won from the monthly Face Off Challenge?

Of course you can! The money will be available for withdrawal once you wagered the amount 1x.