Frequently Asked Questions
How long does a withdraw request takes?
We strive to accept the request on the same day and then it takes around 2/3 working days before it's on your bankaccount.
What minimum age is required to participate in challenges?
The minimum age to play on this platform is 12 years old.
I forgot my email, what now?
Contact [email protected] and we will ask you for validation and change your email to a new one of your choice.
I deposited money can I immediately withdraw it?
It is possible to withdraw the money after you played 1 match.
From what regions can I participate?
All matches will be played on matchmaking region: US East. Unless pre-agreed upon by both players. Any issues due to matchmaking region that may impact. the results of the match will not be allowable grounds for a rematch.
Can I withdraw the money I won from the monthly Face Off Challenge?
Of course you can! The money will be available for withdrawal once you wagered the amount 1x.