Alls matches are to be played using the following settings:

You first add your opponent to your friends list using their Gamertag shown on their profile page. Once the player has accepted the friend request, you should go to > Play > Friendlies > Play a Friend > Select Your Opponents Name > Classic Match.

The player with the most goals at the end of the game session will be awarded the win.

If the game ends in a draw, the match is to continue into extra time and penalty shootout (if needed) until a winner is declared.

SERVER ISSUES
In the event of server issues arising, tournaments may be postponed or cancelled depending on the severity of the issue.

If the tournament is cancelled you will get your money refunded and it will be announced in the chat boxes. The tournament title will also be adjusted to reflect this outcome.

MATCH DELAY
Matches must be played in their entirety unless both challengers agree to delay the match. Maximum permitted time to delay a match is fifteen (15) minutes.

Failure to complete a match or report the scores within 1 hour of receiving the match fixtures will result in disqualification for both challengers due to inactivity.

Challengers may not delay the match for more than fifteen (15) minutes between each round. If a user delays the start for longer than fifteen (15) minutes, the other user should report a no show and provide proof of the delay occurring.

The user that did not delay must provide video proof showing that this fifteen (15) minute delay did occur.

INCORRECT MATCH SETTINGS
It is the hosting user’s responsibility to ensure that the match settings are correct. If you notice that the host has the incorrect match settings, please record video proof of what is wrong, ensuring that the scores, time, incorrect rules and the players in the lobby are clearly visible and then immediately leave the game.

In the instance that the hosting user have the correct match settings and you leave the game before it is completed, the user that did not leave will receive the win for that map.

In the instance that the hosting user have the incorrect match settings and you do not leave the game before it is completed, the result of that map will stand.

The hosting user will not forfeit the map if the non hosting user does not leave the match and the map is completed.

FORFEITS
In order for a user to forfeit, the opposing user must leave or end the match immediately after they have captured proof of their accusation. users will not be forfeited if the opposing user do not leave the game and the map is completed.

users will forfeit a map for the following reasons:

Leaving or ending a match prior to it's completion and then failing to provide valid proof of the accusation against the opposing user.
Hosting a match with the incorrect match settings.
Players are not permitted to exploit areas of the maps deemed illegal for any reason.
Delaying a match by more than ten (10) minutes in between maps.

GAME RESTARTS
Decisions are based of each game individually and Admins can determine 2 outcomes;

Restart the game entirely from the beginning.
Restart the game with modified Win Conditions, for example, starting a new game from the time when the crash occurred.
Match Interruptions
If random player(s) enter the room you must tell them to leave immediately. If the player(s) leave immediately without disrupting the match, the match should continue. If the player(s) disrupt the match, the match is to be ended and resumed from the score at which the player(s) entered and played for the time remaining when the match was ended.

If both users disagree over when the interruption took place, video proof must be provided that shows the scores and time at which the interruption took place, as well as the players in the lobby.

Match Result
Both users are responsible for reporting the result of a match. This can be done by clicking on the match or the notification you received and clicking on the winners profile.

Tournament brackets will be updated automatically once both users have reported the match.

In the instance that only one user reports the match result, contact a admin and he will confirms you're the winner

The image must show clear, legible names and numbers; including score, kills, deaths, and assists, as well as the gametype played at the top of the screen.

Disputed Result
In the instance that both users report conflicting results, the match will be placed into dispute and will be handled by a member of staff.

Evidence
In the event of a dispute, the user that has disputed will be asked to provide proof of their accusation.

If the disputing user is unable to provide valid evidence for the reason that they disputed, then their user will be removed from the tournament and will also receive a suspension due to disputing without valid reason/proof.

No Shows
A user has fifteen (15) minutes to show up and be ready to start the match. Failure to do so will result in a forfeit.

To report a no-show, please click on your own profile when choosing the winner and send a text message in chat.

No Show Proof
If you have reported a no-show and the opposing user has disputed, you must provide video evidence that you have invited all members of the opposing user to play prior to the fifteen (15) minute no-show deadline. Failure to do will result in the no-show claim being voided and both users being made to play the round.

We have a zero tolerance policy for cheating. Players caught cheating, glitching or abusing in-game mechanics in any way will be permanently banned from Outfrag

EVIDENCE POLICY
We strongly recommend that you obtain photo or video evidence showing the outcome of every match.

User Conversations
All conversations between users are not considered evidence. This includes, but is not limited to:

AIMs
Emails
Private Messages
PSN Messages
XBL Messages
Skype Messages
Tweets
Direct Messages
Evidence Requirements
When asked to provide evidence for the outcome of a match, all video and photographic evidence must clearly show the match score, time, players in the lobby and, if necessary, evidence of the rule violation of the opposing player.

Evidence that does not meet the above criteria will not be considered.

Uploading Evidence
All video evidence can be uploaded on the dispute page in the chat. A member of the staff will look into it and decide which user is the winner.
Evidence that has been faked or tampered with in any way will not be accepted as valid. Anyone found to be providing fake proof will be permanently banned from competing on the website.

Support
If you have a problem with your match, please send a message in the text chat or send us an email if it's really important on [email protected]

Abusive Behaviour
Abusive behavior towards staff members that are called into a match dispute will not be tolerated. The individual user and/or user violating this rule will be subject to a site-wide ban.